info@mapelsl.com

Privacy Policy

Basic Information on Data Protection

Controller
MAPEL

Purpose

  • Provision of online services

  • Website user management

  • Commercial communications related to our services

Legal basis
Explicit consent and legitimate interest

Recipients
Data will not be disclosed to third parties, except where required by law.

Rights
Access, rectify and erase the data, as well as other rights, as explained in the additional information.

Additional information
You can consult the additional and detailed information on Data Protection in the annexed clauses available at:
https://mapelsl.com/politica-de-privacitat/

At MATA APARELLATGE ELECTRIC, S.L., we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. Your privacy matters to us and we believe we must be transparent about it.

Therefore, in accordance with the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as LAW 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), MAPEL informs users that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following:

  • We collect your data so that the user experience improves, taking into account your interests and needs.

  • We are transparent regarding the data we obtain about you and the reasons why we collect it.

  • Our intention is to offer you the best possible experience. Therefore, whenever we use your personal information we will do so in compliance with the regulations and, when necessary, we will request your consent.

  • We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can request that we stop processing it.

  • Our priority is to guarantee your security and process your data in accordance with European regulations.

If you would like more information about how your data is processed, please consult the different sections of the privacy policy below.

Who is responsible for processing your personal data?

Identity: MAPEL
Registered address: Sant Andreu, 154
Tax ID: B17431875
Email: MCUBINAS@MAPELSL.COM

MATA APARELLATGE ELECTRIC, S.L. has appointed a Data Protection Officer or an internal contact person within its organization. If you wish to make an enquiry regarding the processing of your personal data, you may contact them via the following email address:
MCUBINAS@MAPELSL.COM

What personal data do we collect?

The personal data that users may provide include:

  • Name, address and date of birth

  • Telephone number and email address

  • Location

  • Information relating to payments and refunds

  • IP address, date and time of access to our services, internet browser used and data about the device’s operating system

  • Any other information or data you choose to share with us

In some cases, completing the registration form is mandatory in order to access and enjoy certain services offered on the website. Failure to provide the requested personal data or to accept this data protection policy will make it impossible to subscribe, register or participate in any promotions where personal data is required.

Why and for what purposes do we process your data?

At MATA APARELLATGE ELECTRIC, S.L., we process the information provided by interested parties for the following purposes:

  • Managing orders or contracting any of our services, whether online or in our physical stores

  • Managing the sending of information requested from us

  • Developing commercial actions and maintaining and managing the relationship with users, as well as managing the services offered through the website and information tasks

  • Carrying out automated assessments, profiling and customer segmentation in order to personalize service according to their characteristics and needs and improve the customer’s online experience

  • Developing and managing contests, raffles or other promotional activities

  • Providing information to authorities or third-party companies for auditing purposes, as well as managing personal data in invoices, contracts and documents in order to respond to claims from customers or public administrations

We inform you that the personal data obtained as a result of your registration as a user will form part of the Record of Processing Activities, which will be updated periodically in accordance with the GDPR.

What is the legal basis for processing your data?

The processing of your data may be based on the following legal grounds:

  • Consent of the data subject for the contracting of services and products, contact forms, requests for information or subscription to newsletters

  • Legitimate interest for processing the data of our customers in direct marketing actions and explicit consent for automated assessments and profiling

  • Compliance with legal obligations for fraud prevention, communication with public authorities and third-party claims

How long do we keep your data?

Data will be processed for as long as necessary to fulfil the purpose for which it was collected (for example, for the duration of the commercial relationship) and to comply with legal obligations arising from the processing.

To whom are your data disclosed?

In some cases, and only when necessary, MATA APARELLATGE ELECTRIC, S.L. will provide user data to third parties. However, data will never be sold to third parties.

External service providers (for example payment providers or delivery companies) with whom MATA APARELLATGE ELECTRIC, S.L. works may use the data to provide the corresponding services, but they will not use such information for their own purposes or transfer it to third parties.

In some cases, the law may require personal data to be disclosed to public authorities or other parties. Only the strictly necessary information will be disclosed in order to comply with these legal obligations.

Personal data may also be shared with other companies within the group.

Where are your data stored?

As a general rule, data are stored within the European Union.

If data are transferred to third parties outside the EU, we ensure that they provide an adequate level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the Privacy Shield.

What rights do you have and how can you exercise them?

You may address your communications and exercise your rights by sending a request to the following email address:

MCUBINAS@MAPELSL.COM

Under the GDPR you may request:

  • Right of access to your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (right to be forgotten)

  • Right to restriction of processing

  • Right to object to processing

  • Right to data portability

  • Right not to be subject to automated decisions, including profiling

You may also lodge a complaint with the data protection authority if you believe that your rights have been violated.

Accuracy and truthfulness of the data

The user is solely responsible for the accuracy and correctness of the data provided, releasing MATA APARELLATGE ELECTRIC, S.L. from any liability in this regard.

Users guarantee that the personal data provided are accurate, valid and authentic and undertake to keep them duly updated.

Data of minors

In principle, our services are not specifically directed at minors.

In the case of minors under 14 years of age, in accordance with the GDPR and applicable legislation, valid consent from their legal guardians will be required.

Security measures

MATA APARELLATGE ELECTRIC, S.L. has adopted the legally required levels of security to protect personal data and implements additional technical measures to prevent loss, misuse, alteration, unauthorized access or theft of the data.

However, users must be aware that security measures on the Internet are not infallible.

Links to other websites

The website https://mapelsl.com/ may contain links to other websites. When accessing an external site, the visit will be subject to the privacy policy of that website.

Use of cookies

The website of MATA APARELLATGE ELECTRIC, S.L. uses cookies to optimize and personalize navigation.

Cookies are information files stored on the user’s device that help facilitate navigation and improve the browsing experience.

For more information you can consult our Cookies Policy:
https://mapelsl.com/politica-de-cookies/

Changes to the privacy policy

This privacy policy may be modified. We recommend reviewing it periodically.